No Light or Red Light on SmartBoard
No light on your SmartBoard indicates a bad USB connection. Please check all your USB connections going to the SmartBoard including the one in the back of t...
Tue, 23 Sep, 2014 at 7:35 AM
Smartboard Flashing Green Light
A flashing green light on your Smartboard indicates a good USB connection but the Smartboard is not communicating with the computer. Try restarting your com...
Thu, 6 Mar, 2014 at 10:41 AM
Smartboard Pen(s) Do Not Work.
Please check for dust on pen sensor. Sensor is located under the pens. Pick up pens and blow out sensor area under the pens. 
Tue, 29 Apr, 2014 at 3:38 PM
General SmartBoard Cleaning.
Please watch the following video for tips on cleaning your SmartBoard. Cleaning your SmartBoard.
Thu, 28 Aug, 2014 at 3:39 PM
No sound from SmartBoard speakers.
1) Make sure speaker selection is set to USB in the system preferences.  2) Make sure power supply is plugged in and there is a green light on the power ...
Mon, 9 Nov, 2015 at 2:32 PM
Removing dry erase marks on Smart Board
You of course should never use dry erase markers on the SmartBoard but if it happens: TRY TO REMOVE AS SOON AS POSSIBLE IMPORTANT • Before you...
Thu, 28 Aug, 2014 at 3:37 PM
Removing permanent marker from your SmartBoard.
Trace over the ink with a whiteboard marker (do not use low order makers). Wipe with soft cloth. 
Thu, 28 Aug, 2014 at 3:42 PM
Making extended screen interactive.
If you do not mirror your display and choose to use your projector for extended display, you can make the SmartBoard interactive by following the steps list...
Wed, 23 Sep, 2015 at 5:44 PM